Fake Tech Support Scams

Today I received a call from a friend informing me that they had malware loaded on their computer and that every time they were using their browser regardless of which browser they were using they were getting this nag screen claiming that Microsoft was informing them that their computer was infected by malware and to contact Microsoft to have the problem resolved.

The quick solution is to use a malware detector and remover, there are a few free ones available online.

If that doesn’t clean your computer then you may have to take your computer to a technician to remove the malware from your computer depending on the complexity of the malware that it may be an expensive venture with no guarantees that all has been removed.

Manually removing viruses, rootkits, malware and trojans can be very time consuming, I have known people to run bills over three hundred dollars.

So the cheaper solution is reinstalling the operating system, and reinstalling all your software (pain in the ass).

It is always good practice to backup you datafiles for two reasons, the first in the event that you have to reinstall your operating system the second hard drive failure.

Below is a link that will show you what this Microsoft popup window looks like.

(A dead giveaway is that if you are using a Linux os or mac os and you get a Microsoft message ) then you are being scammed … lol

The other version of this fake tech support scam is the telephone call, with this scam you are called on the telephone telling you that your computer is infected and that they can fix your problem. (Yeah Right!),

For the Microsoft Tech Support scam here are two images that you might recognise if you have encountered the experience.

Microsoft fake tech support 01

Then you may choose to click okay and immediately the next pop-up comes up.

Microsoft Tech Support Scam popup number two

If you want to know more about these Tech supports scam check out the following video.


Migrating from Windows to Ubuntu 14.04

By André Faust

The advantage of using an opens source operating like Ubuntu, Fedora and any other distributions is that it is free, unlike Windows which is costly depending on the version that you want. The other downside of Windows or Mac OS is and you haven’t created a recovery disk you may have to re-purchase your Windows or Mac.

At one time Computer vendors use to supply installation disks with the computer, so that in the event of a reinstallation you had all the necessary disk to get your computer up and running again, but that practice is now, for the most part, a thing of the past. Unfortunately, what some computer repair shops will do is install a pirated version to keep the cost of servicing the computer down.

If you don’t need to use some very specialised software and most of your computer activity is browsing the web, sending and receiving emails, using social media, or uploading pictures of your favourite cat, then a Linux distro such as Ubuntu or Fedora may be the way to go.

This tutorial migrating from Windows to Ubuntu is intended to those who wishes to make the switch to Ubuntu. The tutorial is divided into 10 sessions, each session talks about on aspect of the operating system.


Running OS X El Capitan on Windows

OS X El Capitan

by André Faust

Over the last several weeks I have been asked to resolve some Mac OX issues, fortunately they weren’t serious issues, mostly installation issues. Since the Mac OS kernel is a variant of BSD and Linux I was able to resolve their issues at the terminal.

I realized in order for me to make proper diagnosis on more complex problems I would need to know the OS as well as I do with Windows and Linux.

I first tried to install El Capitan using Oracles virtual box, I found that I couldn’t install it directly, so I attempted to install Yosemite, only to realize that with Virtualbox it was going to be very time consuming because virtual box doesn’t really support Mac OS. The problem has to do with the Intel chipset and how the Mac OS interacts with the chipset.

I did a little additional research and found that VMWare could be easily set up to run Mac OS, but you had to find, not an iso, or dmz of the OS but a VMWare version. I found another copy of Yosemite which was pre setup for VMWare, the other thing an unblocker was required to unblock the Mac OS features of VMWare.

I lucked out on my first search I found both the VMWare version of Yosemite and the unblocker. I was able to install Yosemite without any problems. After I installed it a powered on Yosemite, a notification came up the El Capitan was available for free to upgrade Yosemite. Before proceeding I made sure that I had the system requirements that El Capitan needs in order to function.

Have the all of the system requirements that El Capitan needed I proceed with the update, the upgrade went through without a hitch. A Eureka moment, El Capitan running on a Windows 7 Machine courtesy of VMWare.

If there are any request for a tutorial on installing El Capitan on a windows machine I will gladly produce a tutorial showing you how to do it and what caveats to look for.